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KAREN ALWEIL STUDIO

PHONE: 213-746-5363
ORDERS: 800-600-3458
FAX: 213-746-5414
EMAIL: info@karenalweilstudio.com
www.karenalweilstudio.com

Please feel free to contact us at any time and we will resolve the issue in a timely manner

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Click here to view/download  the USB Candle Lighter user manual.

Click here to view/download The Motli Light^® user manual.

If you are experiencing charging issues such as the indicator lights not turning off after a full charge. Not to worry your battery is fully charged and ready to go - due to the varied output of USB power bricks some will not trigger your lighter’s battery level indicators to shut off.

We recommend testing your device and using it until it runs out. And of course, we always recommend charging with USB Lighter Company cables.

Please make sure to keep the arc tips free of debris. Best to use a dry sponge or old toothbrush.

Our lighters also have an overcharge protection function and will shut off for one minute if overused. 

A standard charge should take approx. 1.5 hours. Please make sure to unplug your lighter after charging.

Domestic Shipping Policy 

All orders are processed within 2-3 business days shipped via Ground Service. 

Orders are not shipped or delivered on weekends or holidays. 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. 

Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

To prevent possible harm to the environment or human health from uncontrolled waste disposal, please separate this from other types of waste and recycle it responsibly to promote the sustainable reuse of material resources.

We suggest you contact your local government office for details of where and how one can take this item for environmentally safe recycling.

Please feel free to contact our customer support via email or one of the forms above. 

- Keep lighter away from children and kids

- Keep lighter arc points away from skin - DO NOT contact to skin. 

- Keep lighter away from water

- Keep lighter away from long exposure to heat.

- Be careful not to drop your lighter on hard surfaces as impact can cause damage to battery. 

Wholesale Sales / Showroom Info found at www.karenalweilstudio.com